Established UK Business Since 1998

Refund Policy For Listing Page

Refund Policy

We are offering a generous 7 days Prepaid returns policy for unopened items which no other automotive site has offered before. If you don’t like the product we will try our best to make it easy for you to return at no cost to you for refund and help you as much as we can to keep you happy. Free 7 days return Excludes Spray Paints, Polishes, Jump Starters, Battery Chargers, Additives, Any Liquid & Seasonal Items.

If you change your mind or item is no longer required and is still in the New Received Condition and in Unopened Original Packaging, we will happily accept the return within 60 days of receipt of the goods. Simply proceed via returns center to acquire a returns reference and postage details. Please Note buyer will be responsible for the return postage cost.

If we don’t make a sale, we try to make a customer as even if they don’t come back, they recommend us.

If you find that you do not like to the product, its defective or damaged, simply contact us and our team will be more than happy to help and resolve amicably. 

What items are returnable?

  • In original condition, must not be devalued, unmarked, unused and undamaged items in the original undamaged packaging and well packed to avoid transit damage.

What items are non-refundable?

  • Free gifts, promotional items, special orders, software products, items which were sold as not eligible for return, express postage, courier surcharge for Islands, highlands and international postage costs are non-refundable.

Are there any charges for return within 7 days?

  • In case of oversize, expensive or heavy items (over 10kg), i.e... Subwoofer boxes, caravan covers, carriers, bars and leisure products etc..We may not be able to offer full return postage but will agree to refund average mainland postage cost of up to £7 approx. You may need to foot the bill of extra charge especially if you are in Highland and Islands but at least we are paying some of it which no other site or seller has offered before us. Any additional payment will be paid be paid in PayPal.

Arrived Damaged, Faulty or Incorrect Item Received

We do our best to check and package securely. Still sometimes in transit the items can get damaged, develop a fault at later stage or wrong item sent by mistake. For this we apologize sincerely in advance.

In case of any of the above please contact us immediately to request a return or replacement. For you convenience a returns form will be sent with the invoice.

Please see our Terms & Conditions for full details.