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JLM Professional Car Diesel Engine Catalytic Exhaust System DPF Soot Cleaner
Postage
FREE UK delivery applies to Zone A, UK Mainland England, Wales and Southern Scotland (Central Belt of Scotland) and Excludes surcharge post codes and areas.
Please choose correct shipping zone for your area at the checkout. For UK Islands, Highlands: Up to 2kg standard delivery will be free shipping.
Buyers from Zone B Northern Ireland, offshore Islands and Scottish highlands, due to additional charges imposed by couriers a surcharge by the couriers may be levied to cover carriage to these areas. For BFPO codes and Channel Islands please email first for quote.
Express delivery option to offshore, highlands and remote postcodes may take longer than the usual one working day. The surcharge may not apply to small items being sent via Royal mail or MyHermes etc... Where possible we will try our best to avoid courier service for surcharge areas.
Shipping
Most items purchased on the day will be dispatched the same or following day (Excluding Weekends, Christmas, New Year & Bank Holidays Period) in chosen delivery service.
We endeavor to dispatch all UK orders within 1 working day and international orders within 2 to 3 working days of receiving your cleared funds.
Please add your phone number in order so you can be contacted by us or the courier in case of any delivery issue etc. Couriers like interlink express/DPD now send tracking updates and delivery window information via emails and texts. Your number will only be shared with the courier for your order delivery purpose only.
Please see our Terms & Conditions for full details.
Refund Policy
We are offering a generous 7 days Prepaid returns policy for unopened items which no other automotive site has offered before. If you don’t like the product we will try our best to make it easy for you to return at no cost to you for refund and help you as much as we can to keep you happy :-).
If we don’t make a sale, we try to make a customer as even if they don’t come back, they recommend us.
If you find that you do not like to the product, its defective or damaged, simply contact us and our team will be more than happy to help and resolve amicably.
What items are returnable?
- In original condition, must not be devalued, unmarked, unused and undamaged items in the original undamaged packaging and well packed to avoid transit damage.
What items are non-refundable?
- Free gifts, promotional items, special orders, software products, items which were sold as not eligible for return, express postage, courier surcharge for Islands, highlands and international postage costs are non-refundable.
Are there any charges for return within 7 days?
- In case of oversize, expensive or heavy items (over 10kg), i.e... Subwoofer boxes, caravan covers, carriers, bars and leisure products etc..We may not be able to offer full return postage but will agree to refund average mainland postage cost of up to £7 approx. You may need to foot the bill of extra charge especially if you are in Highland and Islands but at least we are paying some of it which no other site or seller has offered before us. Any additional payment will be paid be paid in PayPal.
Arrived Damaged, Faulty or Incorrect Item Received
We do our best to check and package securely. Still sometimes in transit the items can get damaged, develop a fault at later stage or wrong item sent by mistake. For this we apologize sincerely in advance.
In case of any of the above please contact us immediately to request a return or replacement. For you convenience a returns form will be sent with the invoice.
Please see our Terms & Conditions for full details.
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